MULTI-LOCATION SERVICES
MULTI-LOCATION PHONE SYSTEM WITH INTELLIGENT ROUTING
Designed and deployed GoTo phone system across multiple locations with custom IVR, call queues, and dial plans.
THE_CHALLENGE
Unreliable phones, no routing, no IVR. Customers were hitting voicemail constantly, and the system couldn't scale.
SOLUTION
Assessed needs, then designed and deployed a complete GoTo system with custom IVR trees, call queues, dial plans with time and location routing, failover rules, and staff training.
// RESULTS
✓Professional handling across locations
✓Fewer missed calls
✓Scalable infrastructure
✓Staff self-sufficient
NEXT_ACTION
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// Zero commitment • Pure analysis • 100% actionable