HEALTHCARE
PATIENT ASSISTANCE PROGRAM INTAKE AUTOMATION
Automated manual PAP intake for 75% faster enrollment.
THE_CHALLENGE
Manual intake, slow data entry, error-prone eligibility checks, and medication access delays were creating bottlenecks in a patient assistance program. Staff spent hours per application on repetitive data entry and verification tasks.
SOLUTION
Mapped the entire intake workflow, identified the key bottlenecks in data entry and eligibility verification, and designed an automated intake system that streamlines the application process from submission through eligibility determination and enrollment.
// RESULTS
✓75% faster enrollment
✓95% fewer errors
✓50% more productive
✓3x faster medication access
NEXT_ACTION
SIMILAR CHALLENGE?
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// Zero commitment • Pure analysis • 100% actionable